Tuesday, November 21, 2017

Austin Gynecology Associates Financial and Billing Policy

Your bill from Austin Gynecology Associates reflects our efforts to provide the highest-quality care possible in the most cost-efficient manner. Our goal is to help our patients achieve and maintain good health. We want to help you understand how we handle accounts and what your responsibilities are as a patient. We aim to provide you with the information and options necessary to make this process as smooth and simple as possible.

•  Proof Identity
•  Co-payments
•  Billing Statement
•  Payment Policy

Proof of Identity
Please be prepared to show your photo identification care along with your insurance or other medical assistance card every time you are seen. We will verify your insurance information and keep a copy of the card on file.

Austin Gynecology Associates extends “credit services” to our patients. Just like any other creditor, we require the Social Security Number for the patient and the Social of the primary insured. If the social security numbers are not provide, the patient will be treated as a cash patient and required to pay for the office visit in full at the time services are rendered. We will provide detailed receipt so the individual may submit their claim to the insurance provider for reimbursement. We are not required to file a claim to insurance companies and do so as a courtesy.

Office co-payments are due at the time of service each time you visit Austin Gynecology Associates. Austin Gynecology Associates are classified as a Specialist Provider; therefore, we will collect the applicable fee listed on your insurance card for Specialist when you check in for your office visit. Austin Gynecology Associates does not bill patients for office visit co-payments.

All payments are required at the time services are rendered. Federal law, and contractual requirements outlined by YOUR insurance company, requires that we collect co-payments at the time of service. Your insurance may not cover all procedures done in the office, such as annual exams, etc. Any fees your insurance does not cover will be your responsibility to pay.

Billing Statement
The co-payment you pay during your office visit may not be all you owe. Your final responsibility will be determined after your insurance company has processed and paid your claim. Your bill is based on the type of service and level of care you received. The amount you owe may include insurance deductibles, non-covered services or charges, coinsurance or other balances due after insurance has paid on your claim.

As a courtesy, we will file a claim with your insurance carrier. For certain types of insurance coverage, if there is a balance due after your insurance company has processed your claim we will mail a billing statement. We will not bill you for such balances unless permitted under your health plan and applicable law. If you do not have insurance, we will provide you with a statement upon discharge.

In addition to AGA billing statement, you may receive bills from one or more other providers. These providers will send you separate bills for their fees. Such providers may include:
• The out-patient or in-patient facility where you may have had a surgical procedure
• The anesthesiologist if you had a surgical procedure
• Physicians whom you may not have seen but who may have provided interpretation services for lab work, i.e. Pathology Reference Laboratory, Labcorp, etc.

Payment Policy
Please remember that you are responsible for the charges for services received. Any unpaid balances — including co-payments, deductibles and non-covered services — are the patient’s responsibility. Such balances must be paid at the time of service or upon receipt of your statement. If payment is not received in a timely manner, your account will be sent to collections. Accounts sent to collections will be subject to additional fees of up to 35%.

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